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You’ve made it. The time has finally come to begin your journey towards the beautiful smile you deserve and a lifetime of confidence.

You will find your full set of aligners in this box.
Read through this StarGuide to begin your seamless journey to a StarSmile.


We know how excited you must be to reach the goal of your StarSmile.

Make sure to take a few minutes to read through this StarGuide before putting your first aligners in. We want to equip you with all the information you need to get the most out of your StarSmiles experience.

Save this booklet someplace safe in case you need to refer back to it later. All the aligners are organised in order for you, so be sure not to mix them up. Use one aligner at a time, and when you’re done with each aligner make sure to save them in this box in their corresponding section. Let’s dive deeper into what else you’ll find in this box.


Your StarKit includes all the components necessary to equip you with a StarSmile.

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Invisible Star Aligners.

These are the most important tool in this box that will equip you with your StarSmile. Be sure to keep them in order and don’t throw them away. Keep your old aligners stored in their respective locations. A registered dentist or orthodontist will review your scan and approve of your new smile treatment plan using state of the art 3D AI technology.


StarAligner Case.

This will allow you to store your aligners in a safe, dry place and make it easy for you to transport your aligners in a pocket or purse. This is where you should keep your aligners when you are eating or drinking anything aside from water.


StarAligner Seater.

Place this tool between your top and bottom teeth to snap your StarAligners into place.


StarAligner Remover.

Use this to remove your aligners easily.


StarSmile Stretcher.

Place this in your mouth before taking photographs of yourdeveloping smile for StarSmiles in the case of a check-in.


Let’s place your first set of StarAligners on your smile together. First, make sure you are choosing the correct aligner: month 1, week 1. Rinse your StarAligner with water and gently place them over your teeth. Use your fingers and the StarAligner Seater to snap them into place.

How are you feeling?

Your aligner should feel relatively snug. But remember, the first aligner of each month is the softest one, so subsequent aligners this month may feel a little bit tighter. This will facilitate your smooth transition to a StarSmile and minimize any pain or discomfort. As your teeth move into their ideal positions, the aligners will feel more comfortable.

Are you worried that your StarAligners don’t fit?

First, remember that this is only your first time wearing the StarAligners and it may take some getting used to. If you feel like there’s something wrong, then reach out to our support team and we’ll get your StarAligners fixed. We’re here for you every step of the way. We’ll get any problems solved.


It’s important that you keep your aligners Star clean and organised. Follow this StarAligner Essentials guide to ensure a safe and spotless journey to your StarSmile.

Wash Up.

First and foremost you want to make it a habit to keep your hands clean and washed at all times. Make sure to brush your teeth after every meal and floss before putting your aligners in at the beginning of each day.

Save them.

Make sure you remove your aligners one at a time. When you’re done with each aligner, wash and dry them, and replace them to their corresponding section in your StarKit.

Removing them.

Before using your aligners, be sure to clean them with a gentle soap and some lukewarm water. Don’t use other oral hygiene products such as mouthwash and toothpaste

Wearing them.

You must wear your aligners at all times, except for when you are eating or drinking anything aside from water. They must be worn for 22 hours per day for you to achieve the StarSmile you deserve. Yes, even when you’re sleeping.

Cleaning them.

Use your StarAligner Remover to remove your aligner. Use the hook to pull the aligners down or up depending on when you remove the top and bottom aligners. Avoid pulling forward as this could damage your aligners.


Keeping them.

Do not throw away your aligners. Clean, dry, and store each aligner in its corresponding section in the StarKit just in case you misplace an aligner and need a replacement. If you lose or break an aligner, don’t worry. Reach out to our support team and we’ll take care of you. You may have to return to a previous aligner, jump to the next one, or we may send you a replacement.

Changing them.

Make sure that you are keeping up with the schedule of changing your aligners from step to step. While it’s clearly charted out in the box, you may benefit from adding reminders on your electronic or physical calendar to change your aligners.
Remember, the first and second aligner each month will be worn for weeks 1 and 2, and the third aligner will be worn during weeks 3 and 4.


Why am I feeling pain?

The StarSmiles 3 Aligner system is designed to be extraordinarily comfortable and gentle, compared to competitors. You shouldn’t feel more than some mild soreness while you’re getting adjusted to your new aligners. But, that just means that our system is working. If for any reason your discomfort persists, just reach out to our support team. We’re here for you.

What should I do if my dentist tells me I need some dental work done?

During the course of your treatment, StarSmiles strongly advises against any dental work. Dental procedures can alter the shape of your teeth, causing the aligners not to fit.

Please inform us if you have any required or elective dental procedures coming up. If you participate in an elective dental procedure, your StarSmiles Guarantee may be void.

What do I do if I think my aligners aren’t fitting properly?

By the end of each aligner set, if your teeth and the aligners are fitting without air gaps, you’re doing great. If at the end of the set you detect a mismatch between the aligners and your teeth let our support team know with photos of your teeth with and without the aligners on and we’ll get back to you with a solution.

Can I skip over Aligner sets?

No. Your aligners are custom designed to take you on a journey of very gradual teeth shifting that is optimized to a safe and comfortable pace. If your aligners don’t fit properly, reach out to our support team and we can evaluate how to best assist you.
For more frequently asked questions and information on how to maintain your StarSmilesGuarantee for life, visit If you have any additional questions, feel free to reach out to a StarSmiles associate through the support center on our website.


  • Keep your aligners within reasonably temperature spaces. Avoid sources
  • If your current aligners are not in your mouth, they should be in your case at all times.
  • Make sure no children or pets come into contact with your aligners.
  • Brush your teeth after every meal
  • Wash your aligners with lukewarm water and a gentle soap if available before placing them in your mouth
  • Make sure to maintain regular dental hygiene including brushing and flossing twice every day and maintaining  your normal check ups with the dentist and regular dental cleanings


  • Do not throw away any of your aligners. Keep them in the corresponding locations they belong in after you are done using them.
  • If you aren’t sure if you can do something with them, reach out to our support team online, and we’ll answer all your questions.
  • You should not chew gum or smoke while using your aligners. This could damage your aligners.
  • You should not wear your aligners while eating or drinking anything other than water. If you are planning to drink hot water or any hot substances, please remove your aligners.
  • You should not clean your aligners with anything other than a gentle soap and lukewarm water. Other oral hygiene products such as toothpaste and mouthwash may damage your aligners.
  • You should not use any object other than your fingers or your aligner removal tool to remove your aligners. This could put you and your aligners at risk.
  • You should not use any additional objects to store your aligners while you are using them other than your aligner case. You may end up accidentally throwing your aligners in the trash or washing machine, for instance.


While it may seem like a long time away now, before you know it you will be enjoying a new confident StarSmile.

Once you are in the final stages of your treatment, you should order your StarRetainers and continue to wear your invisible aligners until the retainers arrive at your doorstep. Your StarRetainers allow you to maintain your StarSmile Guarantee. They’re discreet and comfortable, and only require you to wear them when you go to sleep.

For more information on how to maintain your StarSmile Guarantee, visit If all guidelines are followed and for any reason, you are still unhappy with the final product of your smile, you may be eligible for compensation or further sets of aligners. We want you to have a smile on your face at the end of your treatment, and will do everything in our power to make sure you do.

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